Alexandra Levits Water Cooler Wisdom Todays Tips for Soliciting Customer Feedback

Alexandra Levit's Water Cooler Wisdom Today's Tips for Soliciting Customer Feedback Collecting, managing, and leveraging customer feedback is an essential skill in today’s fast-based business world. Not only does customer input provide critical insights into improving your product or service, but it also goes a long way in maintainingcustomer satisfactionand loyalty. I recently spoke with Intuit QuickBase program manager, Adam Kowal, for some advice on how to best collect customer feedback. Understand what you’re trying to achieve For many project managers, soliciting feedback is simply announcing a beta test or similar campaign, sending out a survey link and a deadline of two weeks for responses, and listening to the sounds of silence. You will be much more effective at collectingmeaningful feedbackif you first define why you want and need it. What do you want to improve, what are you hoping to learn, and what will you do with the data once you have it? How will you know when you have enough? These questions provide the foundation for a “learning plan” that will guide your execution. Pick the method that makes the most sense There is value in a quantitative result, especially if you need to know if something is statistically significant. However, for most customer feedback you will need a qualitative portion â€" or a part of the survey where users can answer open-ended questions. An online survey is effective for some quantitative and qualitative questions, but in many cases you are better off getting feedback via active, one-on-one engagement with the customer. When you do this, set boundaries around the conversation but be careful not to lead him or her. Researchers may unconsciously get participants to tell them what they want to hear versus what they need to hear. For more best practices on collecting customer feedback, check out the full post on Intuits Fast Track blog.

How to Communicate Effectively in the Workplace

How to Communicate Effectively in the Workplace Communication is essential for the smooth running of a business, whether it is between colleagues, with a client or with customers. With technology creating a multitude of different ways to communicate these days, it can sometimes complicate things and messages can be interpreted in the wrong way and misunderstandings have potential to  create conflict and cause road blocks for work to be completed. For this reason you must word your messages carefully and double check how comments may be interpreted, whether they are communicated in person or over technology. Highfive have put together a guide to help you effectively communicate in the workplace, to avoid messages getting lost in translation. How do we communicate  via technology? From emails, to messenger apps, there are a multitude of different methods of communicating digitally and they can be hard to keep up with. Employees  receive an average of around 304 weekly business emails and they check their emails on average 36 times an hour! It is hard to interpret tone when receiving a message digitally. Of those who have misinterpreted a message, 44% were via email, 27% were via voice recordings and 0% were face to face. Things to keep in mind when communicating digitally: Think about how you are using capitalisation. Text in all caps is often thought to represent shouting and can come across aggressive; whereas a lack of capitalisation entirely can appear informal or unprofessional. Punctuation can easily change the tone of your message. For example the use of exclamation marks can come across as fun and excitable, or it could seem assertive or urgent. Choose your method of contact based on the length of your message. Messaging apps can be handy for passing on quick notes or discussing a matter briefly; however anything more detailed or lengthy would be better suited to email. How do we communicate face-to-face? Our expression can reveal more about what we are thinking and feeling than the words we speak. 93% of communication is non-verbal and body language can help to avoid messages being misunderstood. It is easy to go off on a tangent when you are speaking to somebody in person, as more small talk occurs and there is more freedom for immediate reactions to comments, which can lead to unrelated topics. 50% of meetings are considered a waste of time and 31 hours are spent in seemingly unproductive meetings each month. Things to keep in mind when communicating face-to-face: The way that you articulate and emphasise words can impact how other people read them. Your posture can have and influence on the way that people pay attention to what you are saying. Eye contact is good for capturing and maintaining your audiences attention. [Image Credit: Shutterstock]

Need a Source of Inspiration to Stand Above the Poor Economy - Personal Branding Blog - Stand Out In Your Career

Need a Source of Inspiration to Stand Above the Poor Economy - Personal Branding Blog - Stand Out In Your Career Today, I interview John Seabrook, who is a writer for The New Yorker and book author.   The theme for today is inspiration.   I think everyone needs some inspiration in their lives to get them through the good and bad times.   The problem many people have is that they dont know where to find inspiration, in part because they are looking in all the wrong places.   John, where does inspiration come from? I am inspired by my family. Both the family I grew up in my Mom and Dad and their stories and struggles, and how they relate to modern life and by my wife and son and the kind of stuff they talk about. And also from my life usually before I was twenty-one. I find, in looking for inspiration, I often revisit my younger years. Note to kids: pay attention to whats happening to you right now. Youre going to be thinking about it for a long time. When you become inspired by a person, place or thing, what causes them to take action, while another person doesnt? It has to connect to something that you are already interested in. You can gain that interest by a close study of a particular subject once you know almost any subject really well, the tiniest changes things you would never have noticed before become very interesting. Or you can come to an interest in a subject by longtime interest, and experience which you may not even realize exists, until you start thinking about what subject to write about. Can you give a summary of the story of Bob Kearns and what workers or entrepreneurs can learn from it? Bob Kearns was a lone inventor with a good idea. It came from an unfortunate personal experience his interest in the way the eye works. As I explain in my book Flash of Genius, he got interested in the poor quality of windshield wipers in the 60s how they couldnt be adjusted to the amount of moisture on the screen, in the way the eye can adjust to the amount of moisture on the eyeball through his own eye injury, when he was opening a champagne bottle on his wedding night and the cork went off in his eye, damaging it permanently. From pain and loss comes inspiration. What are 3 things that stop innovation and 3 things that foster it? Three things that stop it: 1. Loss of personal inspiration: ie, I cant do this, its too hard. 2. NIH: Not Invented Here syndrome the feeling (and built-in incentive to believe) that your work within corporate research cant possibly be topped. 3. Belief that corporations are more worthy than individuals Three things that foster it: 1. Connecting your personal interests and your work interests 2. A happy family life 3. A good hard run in great weather Was there ever a time in your life, where you had a roadblock and you had to figure out a way around it? What did you do and what did you learn from it? I have this problem literally every time I set off on writing a story.I come to a point where the material I have doesnt seem to fit the story I want to tell. When that happens, I try to go to sleep early and wake up early with a nervous feeling and then get to work as early as possible. My body is sending an all hands on deck message to my brain. Its a tense day or couple of days, with wild swings of emotions both ways. But in the end it has worked out (so far) if you just throw yourself into it John Seabrook has been a staff writer at The New Yorker since 1993. He is the author of Deeper: My Two-Year Odyssey in Cyberspace (Simon Schuster, 1997), Nobrow: The Culture of Marketing the Marketing of Culture (Knopf, 2000), and Flash of Genius and Other True Stories of Invention (St. Martins, 2008). His work has also appeared in Harpers, The Nation, Vanity Fair, Vogue, Travel + Leisure, and The Village Voice. He has taught narrative nonfiction writing at Princeton University and lives in New York City.

Substitute Teacher Cover Letter Sample - Algrim.co

Substitute Teacher Cover Letter Sample - Algrim.co Substitute Teacher Cover Letter Template Download our cover letter template in Word format. Instant download. No email required. Download Template Related Hiring Resources 5+ Best Substitute Teacher Interview Questions Answers Substitute Teacher Job Description Sample Substitute Teacher Resume Example

Writing a Resume For a Parts Job at Sub Zero

Writing a Resume For a Parts Job at Sub ZeroWriting a resume for a part's job at subzero in Madison WI is not as difficult as you might think. Especially if you have to write your resume for a job at sub zero, this is where you have to go to get the best job that you will be applying for. You need to be prepared in order to be successful in such a competitive field.Having a good work history and extensive education is not enough. You also need to write a resume that has that something extra that other people want so they will want to hear what you can offer them in terms of training and experience.A good part's job at subzero requires a good resume. This is a must for every job seeker. Because it is your chance to make your entry into this industry.When you are considering your skills, experience and education when you are writing a resume for a part's job at sub zero, there are a few things that you need to remember. One is to make sure that you check out the job listing that you ar e applying for. There is nothing worse than submitting a resume only to find out that you will not be considered. Therefore, make sure that you know the exact requirements that you will need to meet in order to be considered.Next, you need to take a look at your list of what you need to do in order to be a success. Your resume is a summary of your experience. It is your way of telling a potential employer what you can do. Therefore, you want to write your resume in a way that will be easily understood.If you are applying for a position that requires more training, you need to be prepared. You need to make sure that you have been preparing for such a thing for some time. The only way that you will be able to get a good job with the best pay is by knowing what your skills are and how to put them together. This is the only way to be successful in a competitive market like this.One thing that you should never use is a bullet point format when you are preparing your resume. This is becau se you will most likely forget a whole bunch of these. Instead, use a bulleted list format so that you will be able to write clearly and concisely.If you have had a good job, you might want to consider writing your resume as a full version. This is so that your resume will be recognized. It will also allow you to include other important details and information that you may need for future reference.

Telling Aint Teaching

Telling Aint Teaching Learning professionals know this saying well. When they design training programs, they know to incorporate stories, multiple forms of media, and interactivity to engage the learner and reinforce their learning. Stories, we have long known,are powerful tools for teaching. Homers Illiad, American Indians stories, Aesops Fables, heck, even our own family history, have morals and lessons within. Some of these stories have great impact because we connect with them. If a job seekers mission is to educate, then their stories are the vehicle to make that happen. Stories provide demonstration of abilities, convey the traits and characteristics that define you, thus contain a moral. This moral is either important to the future employer or not. Your job is to make sure the stories you tell are in sync with future employers by researching them thoroughly. Kathy Hansensmission is to educate on the importance of story sharing. A Storied Carrier is full of evidence that story telling is a very strong component of life. If a job seeker is to consider part of their search as a training session, how have they engaged the learner? What forms of media have they incorporated in the presentation of themselves? How have they connected with the learner (aka future employer, networking contact, etc)? How have they ensured their message will be remembered? Stories are not just important in job search. They are also key to success on the job as well. Maintain a portfolio of your work, collect testimonials from customers, keep co-worker emails that express gratitude or praise. It isnt enough to just do your job anymore. You need proof that youre making a difference in the organization. It is the responsibility of everyone working to prove their ROI (return on investment) to their employers.

Life In The UK Practice Test Questions Test Your Knowledge!

Life In The UK Practice Test Questions Test Your Knowledge! If you are reading this, then the chances are you’ve decided to become a British citizen. This is a brave and exciting choice which will have fantastic benefits for you. However, it’s also time consuming and expensive. The application process is long and arduous. Luckily, we are here to help! In this blog, we’ll provide you with some fantastic Life In The UK Practice Test Questions.The second book in our British Citizen Series, our guide will provide you with 21 full mock tests. Every single one of our Life in the UK Practice Test questions is laid out exactly like the real thing, meaning that this book is the PERFECT resource to help you practice for your assessment!So, without further delay, let’s get started!Applying to Become a Resident of the UKIn order to become a citizen of the United Kingdom, you’ll need the following:You must be able to speak and read in English;You must have a good understanding of living in the UK, and what this requires;You must be able to pass the Life in the UK Test.You will also need to provide good evidence that you have speaking and listening skills in English at B1 level of the European Framework of Reference. There are a wide variety of tests that you can take and these tests vary in whether they test speaking and listening skills only, or combine this with reading and writing tests. Now, before you move onto our Life in the UK practice test questions, let’s get some key info about the test itself.The Life in the UK TestThe Life in the UK Test is a computer-based assessment. Passing the test is one of the requirements for anyone who is seeking Indefinite Leave to Remain in the United Kingdom, or seeking naturalisation as a British citizen. You won’t need to take the test if you are under the age of 18, or over the age of 65. Once you have passed, you won’t need to take the test again.The test will assess you on your knowledge of Britain’s past and present. While you won’t need to remember dates of birth or death, you will need to have a strong historical understanding of Britain in order to pass.The Life in the UK Test has 24 multiple-choice questions, and lasts for 45 minutes. The questions are chosen at random, and in order to pass, you need to achieve a mark of at least 75%. So that means, out of 24 questions, you will need to get at least 18 correct. The test is taken in English, although special arrangements can be made for anyone who would prefer to take the test in Welsh or in Scottish Gaelic.In order to take the Life in the UK Test, you’ll need to book your test online at https://www.gov.uk/life-in-the-uk-test. The test can only be taken at a government registered test centre. There are 60 Life in the UK Test centres across the UK. If you take the test at any other establishment, without governmental permission, the results will be not be accepted.When you book your test, you will need:An email address. This will be used to contact you/confirm your test date;A debit or cred it card. To take payment for the test;An accepted form of ID. To ensure that you are a legitimate candidate. Accepted forms of ID include: a passport (which can be out of date), a UK driving licence, an EU identity card, an immigration status document with a UK residence permit, or a biometric residence permit.When booking your test, it is essential that the name given on your test booking matches exactly with the ID that you use to book the test. You must include your full name, with any middle names, or you will be rejected.After you’ve booked your test, you may need to wait for a short while before taking it. You are able to cancel your test without charge for up to 7 days after booking, but after those 7 days, you will not receive a refund in the event of cancellation.Once you arrive at the test centre, you’ll need to be registered, so make sure you get there as early as possible. You’ll be required to sign a document confirming your attendance, and will be given the oppor tunity to undergo some practice questions prior to taking the actual test. These questions won’t count towards your actual mark,and are just there to help you become familiar with the testing software.If you pass the test, then you will be provided with a Pass Notification Letter. You’ll need to sign this before you leave the centre, before taking it with you and sending it off as part of your citizenship application. It is essential that you keep this safe, as you won’t be able to get a replacement.In the event that you fail, you’ll be eligible to book and pay for the test again, but you’ll need to wait for at least 7 days before doing so.Now, let’s start looking at some Life in the UK practice test questions!Life in the UK Practice Test: Questions Q1. Which of the following statements is true?A â€" One of the negative sides to the Industrial Revolution was the poor working conditions, where there were very few laws in place to protect employees.B â€" One of the positiv e sides to the Industrial Revolution was the improvement of working conditions, with new laws being introduced to protect employees.Q2. How many people sit on a jury in England?A â€" 9B â€" 16C â€" 6D â€" 12Q3. Once you reach the age of 70, you will need to renew your driving licence every:A â€" 2 yearsB â€" 9 yearsC â€" 3 yearsD â€" 5 yearsQ4. During the Civil War, the supporters of King Charles I were known as ‘the Roundheads’. True or false?A â€" TrueB â€" FalseQ5. Who was the author of The Jungle Book?A â€" Roald DahlB â€" Rudyard KiplingC â€" Enid BlytonD â€" Salman RushdieQ6. Why does the Welsh dragon not appear on the Union Flag?A â€" Wales is not yet considered a valid part of Britain.B â€" The dragon is aesthetically unpleasing.C â€" Wales was already united with England when the Union Flag was created.D â€" As the creators of the flag, Wales saw no reason for their sign to be on it.Q7. Sir William Walton was the composer of which of the following:A â€" Annie and the Fi ve LambsB â€" Shavosky’s FifthC â€" Ode to Thy Wicked EarlD â€" Belshazzar’s FeastQ8. Which two of the following are plays written by William Shakespeare:A â€" Romeo and JulietB â€" The Duchess of MalfiC â€" The Taming of the ShrewD â€" Star WarsQ9. In 1348, which of the following diseases arrived in England?A â€" EbolaB â€" The Black DeathC â€" The Millennium BugD â€" HerpesQ10. Who deals with complaints about the police in Scotland?A â€" The Chief of Police RecruitmentB â€" The Police Complaints CommissionerC â€" The Police Complaints and Pensions DepartmentD â€" Any local police officerQ11. Which of the below statements is true?A â€" The National Citizen Service provides 16-17 year olds with the chance to develop their skills and take part in community schemes.B â€" The National Citizen Service provides 16-17 year old offenders with the chance to rehabilitate themselves and become upstanding members of society.Q12. Which two of the following are security services operating in the UK, to prevent crime and terrorism?A â€" NI5B â€" MI5C â€" GCHUD â€" GCHQQ13. Which national flower is commonly associated with Scotland?A â€" The ShamrockB â€" The DandelionC â€" The ThistleD â€" The RoseQ14. The Falklands Islands are a part of the UK. True or false?A â€" TrueB â€" FalseQ15. During your citizenship ceremony, you will have to recite which of the following:A â€" The pledge of sovereigntyB â€" The oath of allegianceC â€" The oath of fealtyD â€" The pledge of honourabilityAnswersQ1. Which of the following statements is true?Answer: A â€" One of the negative sides to the Industrial Revolution was the poor working conditions, where there were very few laws in place to protect employees.Q2. How many people sit on a jury in England?Answer: D â€" 12Q3. Once you reach the age of 70, you will need to renew your driving licence every:Answer: C â€" 3 yearsQ4. During the Civil War, the supporters of King Charles I were known as ‘the Roundheads’. True or false?Answer: B â€" FalseQ5. Who was the author of The Jungle Book?Answer: B â€" Rudyard KiplingQ6. Why does the Welsh dragon not appear on the Union Flag?Answer: C â€" Wales was already united with England when the Union Flag was created.Q7. Sir William Walton was the composer of which of the following:Answer: D â€" Belshazzar’s FeastQ8. Which two of the following are plays written by WilliamShakespeare:Answer: A â€" Romeo and Juliet, C â€" The Taming of the ShrewQ9. In 1348, which of the following diseases arrived in England?Answer: B â€" The Black DeathQ10. Who deals with complaints about the police in Scotland?Answer: B â€" The Police Complaints CommissionerQ11. Which of the below statements is true?Answer: A â€" The National Citizen Service provides 16-17 year olds with the chance to develop their skills and take part in community schemes.Q12. Which two of the following are security services operating in the UK, to prevent crime and terrorism?Answer: B â€" MI5, D â€" GCHQQ13. Which national flower is commonly associated with Scotland?Answer: C â€" The ThistleQ14. The Falklands Islands are a part of the UK. True or false?Answer: B â€" FalseQ15. During your citizenship ceremony, you will have to recite which of the following:Answer: B â€" The oath of allegianceWant more Life in the UK Practice Test Questions?If so, make sure you check out our guide! Containing invaluable information, and TWENTY ONE full mock tests, Life In the UK Practice Questions is the ultimate resource for you! This entry was posted in Resources. Bookmark the permalink. Jordan Cooke Career Advice For Your First JobTeacher Training Routes: Get Into Teaching